Privacy Policy

Consent

Information we collect

How we use your information

• Provide, operate, and maintain our webste
• Improve, personalize, and expand our webste
• Understand and analyze how you use our webste
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

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Children’s Information

Terms & Conditions

• you are over the age of 18 years;
• you are of sound mind and have the capacity to enter into a legally binding contract and these Terms;
• all personal information that you provide about yourself is accurate and true to the best of your knowledge;
• you hold a bank account with a licensed financial institution in your own name and will use this account to transfer money to our account when you conduct transactions on the Site;
• if you are registering or accepting these Terms on behalf of a legal entity such as a company, trust or partnership, you are legally authorised to do so and we may request evidence of such legal authorisation (by way of a copy of any document which shows the valid and subsisting authorisation); and
• you are not breaching any laws or regulations that are applicable to you or any company, trust or partnership upon whose instructions you are acting;
• you are the owner of, and responsible for all content or information residing on, or obtained, or transmitted via, the Service, regardless of whether such use is by Customer.

• breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms;
• use the Site or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies endorsement, partnership or otherwise misleads others as to your affiliation with Aurelius Marketing Pvt Ltd;
• copy, store or otherwise access or use any information, including personally identifiable information about any other User, contained on the Site in any way that is inconsistent with Aurelius Marketing Pvt Ltd’s Privacy Policy or these Terms or that otherwise violates the privacy rights of Users or third parties;
• use the Site in connection with the distribution of unsolicited commercial messages (“spam”);
• use the Site to with the intention to circumvent any Service Fees or for any other reason;
• request, accept, or make any payment for Property outside of the Site. If you do so, you acknowledge and agree that you: (i) would be in breach of these Terms; (ii) accept all risks and responsibility for such payment, and (iii) hold Aurelius Marketing Pvt Ltd harmless from any liability for such payment;
• discriminate against or harass anyone on the basis of race, tribe, origin, religion, gender, physical or mental disability, medical condition, marital status, or age, or otherwise engage in any abusive or disruptive behaviour;
• use, display, mirror or frame the Aurelius Marketing Pvt Ltd platform or Collective Content, or any individual element within the Aurelius Marketing Pvt Ltd platform, Aurelius Marketing Pvt Ltd’s name, any Aurelius Marketing Pvt Ltd’s trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the Aurelius Marketing Pvt Ltd platform, without Aurelius Marketing Pvt Ltd’s express written consent;
• dilute, tarnish or otherwise harm the Aurelius Marketing Pvt Ltd brand in any way, including through unauthorized use of Collective Content, registering and/or using Aurelius Marketing Pvt Ltd or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Aurelius Marketing Pvt Ltd domains, trademarks, taglines, promotional campaigns or Collective Content;
• use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the Aurelius Marketing Pvt Ltd platform for any purpose;
• avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Aurelius Marketing Pvt Ltd or any of Aurelius Marketing Pvt Ltd’s providers or any other third party to protect the Aurelius Marketing Pvt Ltd platform;
• attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Aurelius Marketing Pvt Ltd platform;
• take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Aurelius Marketing Pvt Ltd platform;
• violate or infringe anyone else’s rights or otherwise cause harm to anyone.

• your fraudulent or illegal use of the Services or the Site;
• your negligence or any default by you of any of these Terms;
• any inaccurate or incomplete information that you have knowingly provided to us;
• your allowing any other person to access your account either with your permission or as a result of your failure to keep your username and password private;
• any service that you have offered, whether with or without our permission, to another third party using the Company’s Services or Website;
• any claim made against you for actual or alleged infringement of the Company’s Intellectual Property Rights or any actual or alleged infringement of a third party’s Intellectual Property Rights arising out of or in connection with the Services or your use of the Site

1. you violate the terms and conditions of this Agreement;
2. your conduct may harm Aurelius Marketing Pvt Ltd or others, cause Aurelius Marketing Pvt Ltd to incur liability, or disrupt its business operations (as determined by Aurelius Marketing Pvt Ltd in its sole discretion);
3. you are abusive toward our staff in any manner; or
4. for any other lawful reason, including to comply with applicable law, or as otherwise specified in this Agreement.

Refund Policy

1. Service(s) must be cancelled before a refund can be issued
2. You will not be entitled to a refund if your service is suspended or terminated as a result of a breach of our Terms of Service.
3. You will not be entitled to a refund if your service is downgraded.
4. All eligible refunds will be automatically credited to your client account with Aurelius Marketing Pvt Ltd, unless you specifically request for a money refund. Money refunded into your client account can be used at a later date to pay for other products and services. You can view your credit balance by logging into your client account and going to the “Available credit” section on your client area dashboard.
5. If you have requested a money refund, Aurelius Marketing Pvt Ltd will only give such a refund where the account details you have provided for the refund are an exact match with that from which we received your payment. In event of any discrepancy in the account details, an eligible refund will only be made into your client account.
6. Requests for money refunds will be processed and completed within a minimum of 5 days and a maximum of 15 days from the date of request. All money refund requests are subject to an administrative fee which will be deducted from the amount to be refunded to you. In the event that the amount to be refunded is less than the administrative fee i.e bank charges, you will only be entitled to a refund into your client account.
7. Unless you specifically request a money refund, purchases made via any online payment gateway processor i.e RazorPay, Stripe, Instamojo, Paypal, etc may be refundable via the source of payment and Aurelius Marketing Pvt Ltd is not responsible for any additional charges imposed by the online payment processing company.
8. On no account will the same product or service be entitled to a refund more than once.

• Termination of Services: If the client changes his/her mind about doing work with Aurelius Marketing Pvt Ltd during the initial web design or development phase, the client will be responsible for the amount of work already completed. Depending on the amount of work completed at the time of cancellation, this may mean receiving a full refund, a partial refund, no refund, or owing additional fees. To protect clients from unintentional service interruption, clients wishing to terminate any services must request the service termination in writing.

• Cancellation & Refund of Monthly Subscription: monthly subscription can be cancelled prior initiation of the maintenance service or within the first 3 days of the service whichever is earlier. Within 7 business days from the day of cancelation requested, the paid amount will be refunded post deduction of transactions fees.

• 30 Days Money Back Guarantee: applicable to quarterly, half-yearly and annual subscriptions, if cancellation request submitted prior 30 days of the service subscribed. Within minimum 7 to maximum 15 business days from the day of cancelation requested, the paid amount will be refunded post deduction of transactions fees.

1. Annual shared hosting and reseller hosting purchases must be cancelled within 30 days of purchase to be eligible for a full refund.
2. Cancellation requests for monthly, quarterly, and semi-annual web hosting plans must be made within 72 hours of purchase to be eligible for a refund.

1. If you have purchased an annual web hosting package with free domain registration, you may cancel your purchase and request a refund within the 30 days from the date of purchase. Please note that domain registrations are not covered under this money-back guarantee and are non-refundable therefore, the market value cost of the domain registration in your web hosting package will be deducted from the amount to be refunded to you.

1. Comodo SSL Certificates which have been issued must be cancelled within 5 days of purchase to be eligible for a refund.
2. For certificates that have been purchased but not yet issued, it can be cancelled and refunded only if you request cancellation within 30 days from the purchase date.
3. If the cancellation/refund request for an issued or non-issued certificate is submitted after the stipulated grace periods are over, the refund will not be honoured.

• Virtual Servers
• Domain registrations, transfers & renewals
• Cloud hosting
• SiteLock
• CodeGuard
• SiteBuilder
• G-Suite
• Email Hosting
• Custom services purchases

Aurelius Marketing Pvt Ltd’s WEB DESIGN TERMS OF SERVICE

Definitions

The Client: The company or individual requesting the services of Aurelius Marketing Pvt Ltd.
Aurelius Marketing Pvt Ltd: Primary designer/site owner & employees or affiliates.

Terms and Conditions

These are the standard terms and conditions for Website Design and Development and apply to all contracts and all work that is undertaken by Aurelius Marketing Pvt Ltd for its clients.

1. FEES AND DEPOSITS

A 50% deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work. The remaining 50% shall become due when the work is completed to your reasonable satisfaction but subject to the terms of the "approval of work" and "rejected work" clauses. We reserve the right not to commence any work until due first instalment has been paid in full.

2. SUPPLY OF MATERIALS

You must supply everything we need to complete the project and in the format, we need to complete the work per any agreed specification. Such materials may include but are not limited to images, content, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.
Where you fail to supply materials, and that prevents the progress of the work, we have the right to invoice you for any part or parts of the work already completed. You’ll review our work; provide feedback and approval on time too. Deadlines work two ways, so you’ll also be bound by dates we set together.

3. VARIATIONS

We are pleased to offer you the opportunity to make reversions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification after approval has been given.
Our website development phase is flexible and allows certain variations to the original specification. However, any major deviation from the specification will be charged additional accordingly. A minor change is anything that has to do with adjusting of size, change of placement, moving of component, colour change, image replacement or text change. A major change is an addition of a new feature which has been agreed possible by Aurelius Marketing Pvt Ltd e.g. new shipping option, new payment option. This does not mean upgrades of unlimited complexity but within the measurable framework of the existing content management system.

4. PROJECT DELAYS AND CLIENT LIABILITY

Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages. During development, there is a certain amount of feedback required to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available daily to expedite the feedback process.

5. APPROVAL OF WORK

On completion of the work, you will be notified and have the opportunity to review it. You must notify us in via mail of any unsatisfactory points within 7 days of such notification.
Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the 50% balance of the project price will become due.

6. REJECTED WORK

If you reject any of our work within the 7-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been illogical/irrational in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.

7. PAYMENT

Upon completion of the 7-day review period, after the website design and development has been completed, we will invoice you for the 50% balance of the project.

8. WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS

You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks, or any other material that you supply to us to include in your website or web applications.
You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.

9. LICENSING

Once you have paid us in full for our work we grant to you a license to use the website and its related software and contents for the life of the website.

10. SEARCH ENGINES

We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimisation integration according to current best practice.

11. CONSEQUENTIAL LOSS

We shall not be liable for any loss or damage which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.

12. DISCLAIMER

To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of Aurelius Marketing Pvt Ltd under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.

13. SUBCONTRACTING

We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.

14. NON-DISCLOSURE

We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.

15. ADDITIONAL EXPENSES

You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third-party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.

16. BACKUPS

You are responsible for maintaining your backups concerning your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.

17. OWNERSHIP OF DOMAIN NAMES AND WEB HOSTING

We will supply your account credentials for domain name registration and/or web hosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.

18. GOVERNING LAW

This Agreement shall be governed by Indian Law, under the jurisdiction of Delhi, India.

19. CROSS BROWSER COMPATIBILITY

By using current versions of well-supported content management systems such as, we endeavour to ensure that the websites we create are compatible with all current modern web browsers such as the most recent versions of Internet Explorer, Firefox, Google Chrome and Safari. Third-party extensions, where used, may not have the same level of support for all browsers. Where appropriate we will substitute alternative extensions or implement other solutions, on a best-effort basis, where any incompatibilities are found.

20. E-COMMERCE

You are responsible for complying with all relevant laws relating to e-commerce, and the full extent permitted by law will hold harmless, protect, and defend and indemnify Aarav Infotech India Private Limited® and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from your or your clients’ use of Internet electronic commerce.

21. TERMINATION OF SERVICES

If the client changes his/her mind about doing work with Aurelius Marketing Pvt Ltd during the initial web design or development phase, the client will be responsible for the amount of work already completed. Depending on the amount of work completed at the time of cancellation, this may mean receiving a full refund, a partial refund, no refund, or owing additional fees. To protect clients from unintentional service interruption, clients wishing to terminate any services must request the service termination in writing.

22. NON-PAYERS

If the balance on a completed project has not been paid within ten business days, a 10% penalty will be added. For example, if the remaining balance on a completed project is INR 1,000, and that balance has not been paid within ten business days, the new balance on the complete project will automatically be increased to INR 1,100. Balances that are not paid within 30 days will be reported to a credit bureau. Balances that are not paid within 60 days will be turned over to a collections agency. Clients experiencing financial hardship should contact Aurelius Marketing Pvt Ltd Sales department to discuss payment options.

23. PROJECT TIMELINESS REQUIREMENTS FOR CLIENTS

Projects can be hindered if the client does not provide feedback or required elements in a timely manner, such as feedback on a design mockup, requested sitemaps, text to be used as content on the web pages, photos for either the design or for the content, the client’s logo, appropriate account login information, etc. For that reason, if Aurelius Marketing Pvt Ltd’s Web Design is waiting for content or other pieces of information, the client will be notified.
If the client fails to handle the requests within 3-5 business days, the project timeline will be moved in simultaneously. However, if the client fails to handle the requests within ten business days, the project will be frozen and the sum of INR 2,000 will be made payable to Aurelius Marketing Pvt Ltd to resume the project. Further if the client fails to handle the request withing 30 business days, the project will be auto terminated and no refund can be claimed for the stated contract/project.

24. PAYMENT GATEWAYS

Clients are required to create merchant accounts with their choice payment gateways and send in merchant IDs for integration at an agreed cost. RazorPay payment gateway(s) integration can be done through Aurelius Marketing Pvt Ltd at a discounted rate with free integration if Aurelius Marketing Pvt Ltd developed the eCommerce platform.

25. REFUND POLICY

Development: refund of money can be made to clients not satisfied with their website requirement (Although we are certain that won’t be the case). However, this will lessen the calculations of the amount of effort and other input invested by the Web design team

26. WEBSITE MAINTENANCE

This agreement allows for minor web site maintenance to pages over 1 month or as stated in proposal, up to an average of one-half hour per regular web site, including updating lines and making minor changes to a sentence or paragraph. It does not include updating or replacing nearly all the text from a page with new text, major page reconstruction, new pages, guest books, discussion webs, and navigation structure changes, attempted updates by client repairs. The period of 1 month or as stated in proposal begins on the date the client’s web design site has been published to client’s hosting service. If the client’s web design package includes database access using Server Side Script, then very minor page code changes will be accepted under this maintenance plan. Major page code and/or database structural changes will be charged accordingly

Payment for Non-Cancelable Materials and Service:
If upon termination there exist any materials furnished by Aurelius Marketing Pvt Ltd or any services performed by us for which you have not paid Aurelius Marketing Pvt Ltd in full, until such time as you have paid Aurelius Marketing Pvt Ltd in full you agree not to use any such materials, in whole or in part, or the product of such services.  Any non-cancelable materials, services, etc., we have committed ourselves to purchase for your account, (either specifically or as part of a plan such as modules, photography, software and/or external services) shall be paid for by the client, in accordance with the provisions of this Agreement. Aurelius Marketing Pvt Ltd agrees to use our best efforts to minimize such liabilities immediately upon written notification from you. Aurelius Marketing Pvt Ltd will provide written proof, upon request of the client, that any such materials and services are non cancelable.
5. Development Process
Database Implementation – Entry of data for database applications is considered client’s responsibility. Entry of data by Aurelius Marketing Pvt Ltd is billable, unless otherwise provided for in customer’s contract.
Training – For websites with administrative control panels or content management systems, two (2) one-hour training sessions will be provided.
Technical Support – We offer local and long-distance phone support to our clients. We do not normally bill for technical support depending on the source of the problem, its severity, and our time invested. If Aurelius Marketing Pvt Ltd is not the source of the problem, technical support may be billable.

Training and Tutorials
Because customer service is in integral part of our business strategy, all of our projects include a one-time complimentary training session in order for our clients to better make use of their new web technology. Additional training hours can be purchased at our standard hourly rate.

Design Credit
Aurelius Marketing Pvt Ltd reserves the right to include a discrete link back to www.aureliusmarketing.in from the Client’s website stating “Design and Developed by Aurelius Marketing Pvt Ltd”. This design credit is to remain on the site unless the editing of the site has been taken over by another party and the design appearance of the site has changed by over 90% from its original look as provided and designed by Aurelius Marketing Pvt Ltd. Aurelius Marketing Pvt Ltd must be in acceptance of the removal and notified in event of its change so that the site can be removed from the portfolio. In cases where the site’s graphic design has been supplied by a third party, the designer will be credited, and the Aurelius Marketing Pvt Ltd credit will state "Site development by Aurelius Marketing Pvt Ltd”.

Access Requirements
If the Client’s Web site is to be installed on a third-party server, Aurelius Marketing Pvt Ltd must be granted temporary read/write access to the Client’s storage directories, and those directories must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.

Post Project Alterations
Aurelius Marketing Pvt Ltd cannot accept responsibility for any alterations caused by the Client or a third party occurring to the Client’s pages once installed. Such alterations include, but are not limited to additions, modifications or deletions. Aurelius Marketing Pvt Ltd may require a one-off Web Development charge before resolving any issues that may arise.

This file was last modified on July 12th, 2021.